The ComplyAI Platform is a social media advertising management tool accessible by means of self-service through our websites including ComplyAI.tech (our "Websites") or utilized on behalf of certain customers entering into separate agreements with Cross Pacific (the "ComplyAI"). Use of the ComplyAI Platform and/or our Websites is herein after referred to as the "Services".
The Services are provided by and the property of Cross Pacific Global, Inc. and its affiliates ("Cross Pacific"). More information about Cross Pacific is available at crosspacificglobal.com. With respect to the Services, Cross Pacific its agents and representatives are doing business as and referred to as "ComplyAI", "we", or "us". The ComplyAI Platform automates the ad approval process to help advertisers incorporate winning content and strategy into go-forward ad management. The AI-backed tool helps advertisers navigate Facebook's Advertising Policies so you can ditch failures, build on success, and consistently improve over time.
This policy explains how ComplyAI treats your personal information. By using or accessing the "Services", you acknowledge your acceptance of the policies and practices outlined in this Privacy Policy. Your use of the Services is your consent to ComplyAI to collect, use, and share your information in the manner below. In addition, your use of the Services is subject to our Terms of Use and Acceptable Use Policy which are also available on our Website. Any terms we use in this Privacy Policy without defining them have the definitions given to them in our Terms of Use. Our Services are directed and intended for our commercial customers and potential commercial customers. This Privacy Policy is applicable to the Services and is separate and distinct from those related to other websites or services provided by Cross Pacific.
Where we need to collect Personal Data, defined below, by law, or under the Terms of Use or another agreement we have with you, and you fail to provide that data when requested, we may not be able to perform the agreement we have or are trying to enter into with you, for example allowing you to utilize the Services.
You may contact us at anytime with questions and comments about our collection and use of Personal Data and your rights and choices regarding Personal Data by email or post at:
Email:
innovators@gocomply.ai
Postal Address:
Cross Pacific Global Inc.
Attn: ComplyAI Global Privacy
16192 Coastal HWY, Lewes, DE 19958
Policy directs or allows you to email us, you may do so at the email address above and your inquiry will be forwarded to the relevant Data Protection Officer, Data Privacy Officer, or other appropriate personnel based on the nature of your inquiry and your location.
This Privacy Policy covers how we treat Personal Data that we gather when you access or use the Services. "Personal Data" means any information that identifies or relates to a particular individual and also includes information referred to as "personally identifiable information" or "personal information" under applicable data privacy laws, rules, or regulations. This Privacy Policy does not cover the practices of companies we do not own or control or people we do not manage. If you are using the Services as an authorized user of an employer, entity or organization that is ComplyAI's customer, that organization determines and is responsible for its own policies regarding the collection, storage, modification, sharing, and access to your Personal Data.
We collect Personal Data about you from you when (i) you provide such information directly to us including when you register for an account, send us an email, input data or information through the Services, post information or other content through the Services, and (ii) when Personal Data about you is automatically collected in connection with your use of the Services including through the use of linked accounts and data feeds. When you purchase products or services from or through the Services we require billing and payment information and certain additional Personal Data including A. Personal Identifiers as defined below.
We also collect Personal Data about you from third parties ("Third Parties"). Third Parties that share your Personal Data with us may include:
The following chart details the categories of Personal Data that we collect and have collected over the past twelve (12) months. Throughout this Privacy Policy, we will refer back to the categories of Personal Data listed in this chart (for example, Category A. "Personal identifiers").
Category of Personal Data
Personal Data Collected
Source of this Personal Data?
A. Personal identifiers
Personal identifiers Real name, username or similar identifier, phone numbers, username or similar identifier, IP Address and Device ID when connected to the Internet
You/Third Parties
B. Contact information
Home and/or business address, email address, and telephone numbers
You/Third Parties
C. Profile and usage information
Username and password, order and browsing history, your interests, feedback, survey responses, information about how you use the Services, and your preferences including your communications and marketing preferences
You/Third Parties
D. Customer records identified by state law (including the California Customer Records statute (Cal. Civ. Code § 1798.80(e)))
bank account, routing number, credit card or debit card number, driver license or other government bank account, routing number, credit card or debit card number, driver license or other government identification information – we do not store bank card details, payments are processed by third-parties
You/Third Parties
E. Transaction data
Payment details, products and services you have accesses or used through the Services – we do not store bank card details, payments are processed by third-parties
You/Third Parties
F. Protected classification characteristics under state or federal law
Age, race, national origin, citizenship, sex, marital status
You/Third Parties
G. Internet or other similar network activity information
Browsing, search, interaction history within the ComplyAI Platform, IP Address IP and Device ID when connected to the Internet, URLS from websites you visit before and after using the Services, software and hardware attributes, IDFA and/or Advertising IDs, browser type and version
You
H. Geolocation data
Physical location
You/Third Parties
I. Business Information
Business email, business entity filings, corporate affiliations, business associates, business phone number, and similar data
You/Third Parties
J. Professional or employment-related information
Current and past job history if users choose to provide
You/Third Parties
K. Non-public education information (per the Family Educational Rights and Privacy Act (20 U.S.C. Section 1232g, 34 C.F.R. Part 99))
Education background if users choose to provide
You/Third Parties
L. Age or date of birth
Age, date of birth
You/Third Parties
M. Special categories of data under the EU General Data Protection Regulation
Race, national origin
You/Third Parties
We may track the data you see when using the Services and how you interact with our Websites and the ComplyAI Platform by automatically collecting certain information such as "Internet or other similar network activity information". To obtain such information, we may use web logs or applications that recognize your device and gather information about its online activity. We treat this information as Personal Data if we combine it with or link it to any of your information that otherwise is categorized as Personal Data. Otherwise, it is used in aggregate form only.
The Services and emails we send you may use cookies and similar technologies such as pixel tags, web beacons, clear GIFs, and JavaScript (collectively, "Cookies") to enable our servers to recognize your web browser and tell us how and when you visit and use the Services, to analyze trends, learn about our user base and operate and improve the Services. A web beacon is an electronic file that usually consists of a single-pixel image. It can be embedded in a web page or in an email to transmit information. For example, it allows an email sender to determine whether a user has opened a particular email. Generally, Cookies are small pieces of data– usually text files – placed on your computer, tablet, phone, or similar device when you use that device to visit the Services. We may also supplement the information we collect from you with information received from third-parties, including third-parties that have placed their own Cookies on your device(s). We use the following types of cookies:
You can decide whether or not to accept Cookies through your internet browser's settings. Most browsers have an option for turning off the Cookie feature, which will prevent your browser from accepting new Cookies, as well as (depending on the sophistication of your browser software) allow you to decide on acceptance of each new Cookie in a variety of ways. You can also delete all Cookies that are already on your computer. If you do this, however, you may have to manually adjust some preferences every time you visit a site and some of the Services and functionalities may not work. Because of our use of Cookies, the Services may not support "Do Not Track" requests sent from your browser, which means that we may collect information about your online activity both while you are using the Services and after you leave our Websites.
How you manage your cookie settings, including deletion, may differ per browser. Please use the "Help" function in your browser and look in the "preferences" or "options" section of your browser's menu. To find out more information about Cookies, including information about how to manage and delete Cookies, please visit https://www.allaboutcookies.org/. If you want to disable cookies from specific parties, you can do so via www.youronlinechoices.com
We keep Personal Data contained in your cookies and obtained through the other tracking technologies confidential. We do not set any cookies outside of our Websites' domains. We also may partner with certain third parties to collect, analyze, and use some of the Personal Data described in this section. For example, we may allow third parties to set cookies or use web beacons on the Services or in email communications from ComplyAI. This information may be used for a variety of purposes, including analytics and online behavioral advertising.
We may also collect and store information (including Personal Data) locally on your device using mechanisms such as browser web storage (including HTML 5) and application data caches.
We process Personal Data to operate, improve, understand and personalize the Services. We use Personal Data for the following purposes:
We will not collect additional categories of Personal Data or use the Personal Data we collected for materially different, unrelated, or incompatible purposes without providing you notice.
As noted in the list above, we may communicate with you if you have provided us the means to do so. For example, if you have given us your email address, we may send you promotional email offers or email you about your use of the Services. Also, we may receive a confirmation when you open an email from us, which helps us improve the Services. If you do not want to receive communications from us, please indicate your preference by emailing us.
We disclose your Personal Data only for business purposes. We may disclose your Personal Data to service providers and other parties for the following business purposes:
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